Terms of service

Last updated: November 7, 2026

Overview

Welcome to RED JAR! The terms "we", "us" and "our" refer to RED JAR, Amalapuram, Andhra Pradesh, India. These terms apply when you use redjar.in or order from us. Our shipping policy, return and refund policy and privacy policy are part of these terms. These terms do not limit any rights you have under Indian consumer protection law.

1. Our products

Homemade Andhra pickles, made in small weekly batches. Because each batch is handmade, colour, texture and spice can vary a little. Ingredients are listed on each product and on the jar label. Prawn Pickle contains shellfish.

2. Sizes and spice

Regular sizes (250 g, 500 g, 1 kg) are Mild. Medium or Hot, and orders of 2–10 kg, are made to order through Customize. The price shown there is an estimate: we confirm the final price and date on an invoice, and the order is confirmed once you pay it.

3. Stock, limits and pre-orders

  • Each order can include up to what's left in this week's batch, and never more than one batch (5 kg) of a pickle.
  • When a batch sells out, you can pre-order from the next one.
  • Products marked Coming soon can't be ordered yet. "Notify me" only lets us tell you when they launch.

4. Orders, prices and payment

  • Prices are in Indian rupees and include applicable taxes and shipping.
  • Payment is online through Razorpay (UPI, cards, net banking, wallets). There's no cash on delivery.
  • Your order is placed when payment succeeds and accepted when we start preparing it. You can cancel it until then for a full refund.
  • We may cancel and fully refund an order if a price was shown incorrectly, a product is unavailable or the payment looks fraudulent.

5. Storage

Refrigerate after opening, or within a day of delivery. Use a clean, dry spoon and keep the lid closed. Eat by the best-before date on the jar.

6. Reviews

Reviews you post may be shown on our website and social media. Please keep them honest and respectful.

7. Intellectual property

The RED JAR name, logo, photos and text belong to RED JAR and can't be reused without our written permission.

8. Relationship with Shopify

Our online store runs on Shopify. Your purchase is made directly with RED JAR, not with Shopify.

9. Limitation of liability

We're not liable for indirect losses. Nothing in these terms excludes or limits liability that cannot be excluded or limited under Indian law.

10. Governing law

These terms are governed by the laws of India, and the courts in Amalapuram, Andhra Pradesh have jurisdiction.

11. Changes to these terms

We may update these terms. The date above shows the latest version.

12. Contact information

Questions about these terms should be sent to us at hello@redjar.in. Our contact information is posted in our contact information policy.