Shipping policy

Last updated: November 7, 2026

Thank you for shopping with RED JAR. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Fresh every week

We make each pickle in a small 5 kg batch, ready every Thursday. Our website always shows how much of this week's batch is left.

Order processing

• From this week's batch: dispatched within 4–5 business days of your order.
• Pre-order (when this week's batch is sold out): ships with the next batch. The date is shown before you pay.
• Bulk orders (Customize, 2–10 kg): ship on the date agreed on your invoice.

Shipping costs

Shipping is free across India: you pay only the price shown.

Delivery times

Most orders arrive 3–7 business days after dispatch. We choose the courier that serves your PIN code best. Delivery times are estimates and may be affected by courier delays, weather or other events outside our control.

Order tracking

Once your order ships, we'll email you a confirmation with a tracking number and link. Tracking can take a few hours to update.

Shipping destinations

We currently ship within India only.

Address accuracy

Please check your address, PIN code and phone number at checkout. If something is wrong, contact us before your order ships: we can't redirect a parcel once it's with the courier.

Lost, damaged or delayed packages

If your parcel is late or its tracking stops moving, contact us with your order number and we'll follow up with the courier. A parcel confirmed lost is replaced or refunded. For a damaged or leaking jar, see our return and refund policy.

Questions?

Contact our team at support@redjar.in or use the contact details in our contact information policy.